Disabled customers filed class action lawsuit against Walmart over credit card machines

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by Heygood Orr and Pearson

Two handicapped California women have filed a class action lawsuit against Walmart under the Americans with Disabilities Act. Janet Brown and Lisa Kilgore allege in their lawsuit that the credit card and debit card machines at Walmart stores are not accessible to wheelchair customers, placing the company in violation of federal anti-discrimination laws.

Disability advocates have fought unsuccessfully for the last seven years to convince Walmart to move the credit and debit card machines at their stores in order to make them more handicap accessible. Advocates last met with the company in April 2012, at which Walmart stated that since it was technically in compliance with the Americans with Disabilities Act, it would not move the credit and debit card machines.

Due to the current placement of the machines in Walmart stores, customers must ask a cashier to enter their PIN number into the debit cart machine or sign their name to a credit card receipt. In their class action lawsuit against Walmart, Brown and Kilgore say that in addition to the discriminatory nature of these requirements on handicapped customers, they also place disabled customers at risk of identity theft by forcing them to give out personal financial information.

If you have been the victim of disability discrimination, contact the law firm of Heygood, Orr & Pearson to receive a free legal consultation. You can reach us by calling our toll-free hotline at 1-877-446-9001, or by completing our free case evaluation form.