Seagate faces class action lawsuit in California over high failure rate of 3TB hard drives

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by Jay Pate

Seagate Technologies is facing a class action lawsuit over problems with its 3TB hard drives. The lawsuit, filed recently in the U.S. District Court for the Northern District of California, alleges that the Seagate Barracuda 3TB Hard Disk Drive and Seagate Backup Plus 3TB External Hard Disk Drive models fail at an unusually high rate compared to other hard drive models.

The allegations in the lawsuit against Seagate are based primarily on data from the online backup provide Backblaze, which found that 32% of Seagate models involved in the class action that were deployed in 2012 had failed by 2015. Backblaze says that only 68% of the Seagate 3TB drives were still operational after three years, well below the company’s average of 80% after four years. The lawsuit also cites more than 700 negative reviews of the Barracuda hard drive that were posted on the website Newegg.com as evidence of the poor performance of Seagate’s hard disk drives.

The lawsuit against Seagate says that the company’s 3TB hard disk drives were marketed by the company “as an engineering triumph and a `major milestone for the hard drive industry’ and `as having a `host of refined technologies to further boost performance.’” However, the lawsuit alleges that these hard drives are actually “defective and failed prematurely at spectacularly – and in many respects unprecedentedly – high rates.”

The plaintiff who filed the lawsuit at the heart of the class action against Seagate alleges that he purchased a Seagate Backup Plus drive in 2012, which failed in 2014. Because the drive was still under its two year warranty, Seagate sent a replacement; however, this drive failed less than a year later. The lawsuit alleges that because of the high failure rate of Seagate’s hard drives, the company’s warranty and replacement program was not an effective solution to address the problems with these products.

Consumers who purchased the Seagate Barracuda 3TB Hard Disk Drive or Seagate Backup Plus 3TB External Hard Disk Drive may be eligible to join the class action lawsuit against Seagate. Attorneys say that owners of the Seagate 3TB drives involved in the California class action may be entitled to recover the replacement cost of their drives, as well as damages for the loss of their data and expenses related to data recovery.

Product Liability Lawsuits Filed By Heygood, Orr & Pearson

Consumers who have purchased a defective product may wish to speak with an attorney about filing a lawsuit against the manufacturers of these devices. The lawyers at Heygood, Orr & Pearson have the trial experience, knowledge, and legal expertise to pursue a product liability claims against any company that manufactured or sold products that were defective.

At Heygood, Orr & Pearson, we believe that when companies who manufacture commercial good fail to properly ensure that their products meet minimum quality standards, they should be held accountable for the economic losses and other damages caused by their products. We believe that all consumers deserve access to qualified legal counsel to represent their interests and ensure that their rights our protected.

The lawyers at Heygood, Orr & Pearson have resolved hundreds of claims involving defective consumer products, including commercial goods, medical products, and dangerous drugs. Our attorneys have secured verdicts and settlements for our clients totaling more than $200 million. We not only have the financial resources to take product liability lawsuits to trial, but the legal expertise to ensure that your legal rights are protected in a court of law.

For a free legal consultation about your case and to find out more about filing a lawsuit, contact the law firm of Heygood, Orr & Pearson by calling toll-free at 1-877-446-9001. You can also reach us by following the link to our free case evaluation form and answering a few simple questions about your case to get started.